Telangana Civil Services (C, C and A) Rules, 1991 - Rule 9 and 25 - Amendments –

GOVERNMENT OF TELANGANA
ABSTRACT

Public Services – Telangana Civil Services (Classification, Control and Appeal) Rules, 1991 - Rule 9 and 25 - Amendments – Notification - Orders – Issued.

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GENERAL ADMINISTRATION (SERVICES-C) DEPARTMENT

G.O.Ms.No. 9

Dated: 23-01-2026

ORDER:

The following notification will be published in the Telangana Gazette:

NOTIFICATION

In exercise of the powers conferred by the proviso to article 309 of the Constitution of India and of all other powers hereunto enabling, the Governor of Telangana hereby makes the following amendments to the Telangana Civil Services (Classification, Control and Appeal) Rules, 1991, issued in G.O.Ms.No.487, General Administration (Services-C) Department, Dated the 14th September, 1992 and published in Part-I, No.235, extraordinary issue of the Andhra Pradesh Gazette, dated the 1st July, 1992, as adapted by the Government of Telangana vide G.O.Ms.No.190, General Administration (Ser.C) Department, dated the 27th May, 2016, as subsequently amended from time to time.

ADDENDA

1. In the said rules, in rule 9,-
   1. in clause (ix), for the expression “;”, the expression “:” shall be substituted;
   2. after clause (ix) so amended, the following provisos shall be inserted, namely,

   “Provided that a Government Servant shall be deemed to have been removed from service, if he/she,

   1. is absent from duty without authorization for a period exceeding one year; or
   2. remains absent from duty for a continuous period exceeding five (5) years with or without leave; or
   3. continues on foreign service beyond the period approved by the State Government:

   Provided further that a show cause notice to explain the reasons for such absence from duty or continuation on foreign service shall be given to the Government Servant and his/her reply shall be considered before invoking the above said proviso.”.

2. 2. In rule 25, in clause (i), after the word “or”, the following shall be inserted, namely,- “Misconduct leads to a penalty imposed as per first proviso to clause (ix) of rule 9 of these rules, or”

(BY ORDER AND IN THE NAME OF THE GOVERNOR OF TELANGANA)

K.RAMAKRISHNA RAO

CHIEF SECRETARY TO GOVERNMENT

To
The Commissioner of Printing, Stationary & Stores Purchase, Hyderabad.
(with a request to publish in the Telangana Gazette Extraordinary and supply 200 copies).
All Departments of Secretariat.
All Heads of Departments.
All District Collectors.
Copy to:
The Registrar, High Court for the State of Telangana, Hyderabad.
All Service Sections in General Administration Department.
The Secretary to Vigilance Commissioner, Telangana Vigilance Commission, Hyderabad.
The Secretary, Telangana Public Service Commission, Hyderabad.
The Law (A) Department
The Finance (HRM.III) Department, Telangana Secretariat, Hyderabad.
SF/SC.

// FORWARDED :: BY ORDER //

SECTION OFFICER

MGNREGS Grievance Redressal Rules

GOVERNMENT OF TELANGANA
ABSTRACT

PR&RD Department - Mahatma Gandhi National Rural Employment Guarantee Scheme (MGNREGS) - Department of Rural Development - Telangana State – Grievance Redressal Rules – Orders- Issued.

PANCHAYAT RAJ & RURAL DEVELOPMENT (RD) DEPARTMENT

G.O.Ms.No. 40 Dated:

13-06-2017

Read the following:-

1. The National Rural Employment Guarantee Act 2005.
2. G.O.Ms No 550, PR&RD (II) Dept, Dated: 06-12-2007.
3. G.O.Ms.No.27, PR& RD (RD-II)Dept, Dated: 28-01-2006.
4. G.O.Ms.No.80, PR&RD (RD-II), Dept, Dated:22-03-2006.
5. From the Joint Secretary (MGNREGA), GoI, MoRD, MGNREGA Division, New Delhi, Dt:10-03-2017 & 11-04-2017.
6. Govt.Memo.No.2886/RD/A2/2017-1, Dt:30-03-2017.
7. From the Commissioner, Rural Development, Telangana, Hyderabad, Lr.No.540/ EGS/PM (GR)/2011, Dt:17-04-2017).

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ORDER:

Whereas, the Mahatma Gandhi National Rural Employment Guarantee Act, 2005 (Act No.42 of 2005) provides legal guarantee of at least one hundred days of wage employment in a financial year to a rural household, whose adult members volunteer to do unskilled and manual work;

2.   And whereas, to implement the said Act a scheme has been formulated and notified under reference 2nd read above, under which, any applicant can file an application seeking employment under MGNREGS in accordance with the Act. Based on the application by the applicants, works are allocated and musters are issued for commencement of work. At the end of the week, the muster is closed and after taking measurements by the technical team, payments are generated and are transferred to the individual beneficiary accounts electronically. The wage amount will be paid to the accounts of individual beneficiaries through the concerned banks or through postal department;

3.    Whereas section 19 of Chapter IV of the said Act, the State Government shall, by rules, determine appropriate grievance redressal mechanisms at the Block level and the district level for dealing with any complaint by any person in respect of implementation of the Scheme and lay down the procedure for disposal of such complaints/grievances;

4.    Now therefore, the Government of Telangana State hereby formulates Telangana State MGNREGS Complaint and Grievance Redressal Rules and they shall come into force from the date of publication in the Official Gazette.

NOTIFICATION

In exercise of the powers conferred by clause (d) of sub-section (2) of section 32 read with section 19 of the Mahatma Gandhi National Rural Employment Guarantee Act, 2005 (Central Act 42 of 2005), Government of Telangana hereby make the following rules, namely:-

1.    Short Title:

1. These rules may be called “Mahatma Gandhi National Rural Employment Guarantee Scheme (MGNREGS) Complaint and Grievance Redressal Rules, 2017”.
2. They shall come into force on the date of their publication in the Telangana State Gazette.

Contd. Page. 2.

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2.    Definitions:

1. In these rules, unless the contest otherwise requires, the following definitions shall apply:
   1. “Act” means the Mahatma Gandhi National Rural Employment Guarantee Act, 2005 (Central Act 42 of 2005).
   2. “Additional District Program Coordinator” (Addl. DPC) means the District Rural Development Officer (DRDO) of District Rural Development Agency(DRDA) in the District.
   3. “Assistant Project Director” (APD) means an officer who is designated as a complaint redressal officer at Cluster level.
   4. “Chief Vigilance Officer” means the Chief Vigilance Officer (CVO) who is a designated officer by the State Program Coordinator.
   5. “Complaint” means any matter referred directly or indirectly, written, signed (and enclosed with complete identity) to the programme Officer suggesting a shortcoming in the implementation of the MGNREGA, including any grievance communicated to him/her through writing, Complaint Register, Helpline, Social Audit or other modes, will be deemed a “complaint” under Section 23(6) of the Act.
   6. “CGRMS” means Complaint & Grievance Redressal Management System.
   7. “District Complaint Redressal Officer” means a designated officer at the district level by State Program Officer and herein referred as D.C.R.O.
   8. “District Program Coordinator (DPC) of MGNREGS” means the District Collector.
   9. “Field Assistant” is the person assigned with the implementation of MGNREGS at Gram Panchayat level.
   10. “Gram Panchayat Complaint Redressal Officer” means an officer appointed at Gram Panchayat level who is designated as complaint redressal officer herein referred as G.P.C.R.O.
   11. “Mandal Complaint Redressal Officer” means the Program Officer who is the designated officer at Mandal level herein referred as M.C.R.O.
   12. “Project Officer, ITDA” means an officer who is designated as Complaint Redressal Officer for Tribal Areas.
   13. “Rural Development Call Centre” means an online platform providing end to end solution for Grievance Redressal hereafter called as R.D.C.C.
   14. “Scheme” means the Mahatma Gandhi National Rural Employment Guarantee Scheme (GOMs.No:550, PR&RD(II) Dept, Dated 6th December, 2007).
   15. “Social Audit” is an ongoing process through which the potential beneficiaries and other stakeholders of an activity or project are involved at every stage - From the planning to the implementation, monitoring and evaluation. This process helps in ensuring that the activity or project is designed and implemented in a manner that is most suited to the prevailing local conditions, appropriately reflects the priorities and the preferences of those affected by it and most effectively serves public interest.
   16. “State Program Coordinator” means the Commissioner Rural Development, Government of Telangana.
   17. “State Complaint Redressal Officer” is the designated authority at the State level by Commissioner, Rural Development / State Program Coordinator.
   18. “Toll Free Number” means a toll free facility provided by State Government to register and redress complaints/grievances telephonically (1800-200-1001).
2. All the words and expressions used in these rules and not defined but defined in the Act shall have the same meaning assigned to them in the Act.

Contd. Page. 3.

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3.    Complaint and Grievance Registration:-

1. The complaints/ grievances shall be received at Gram Panchayat level, Mandal level, District level and at State level with due acknowledgement.
   1. Gram Panchayat level: Complaint Register is maintained by Field Assistant where the complaint can be in oral or in written format. A Complaint Box is maintained in the office of Gram Panchayat.
   2. Mandal level: Complaint Register and a Complaint Box are maintained in the office of MPDO/Programme Officer, MGNREGS.
   3. District level: Complaint Register and a Complaint Box are maintained in the office of the District Rural Development Officer(DRDO)/Addl.DPC, MGNREGS.
   4. ITDA level: Complaint Register and a Complaint Box are maintained at district level in the office of Addl. DPC/Project Officer, ITDA.
   5. At State Level: The State Complaint Redressal Officer shall maintain records of the complaints/grievances received through various forms. The SCRO shall enter all the complaints/grievances into RDCC website.
   6. Modes of filing complaints/ grievances:Complaints may be filed by all of the following modes:
      1. Complaints/grievances in any form, written, oral and web will be registered from any person providing the details of the grievance. The complaints/grievances logging format is given in the Annexure-I.
      2. Complaint to the GRO at the GP, Block Level and the District Grievance Redress Officer at any level in person, which shall be recorded in writing by concerned individual.
      3. To the concerned GRO in writing.
      4. Complaint through helpline
      5. Complaint through online portal
      6. Complaints forwarded through Social Audit Unit (SAU) and Vigilance and Monitoring Committees.
      7. Complaints filed by Information and Facilitation Centres, and
      8. any other mode as decided by the State Government.

Contd. Page. 4.

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7.   All complaints/grievance registered shall be given a system generated unique ID/dated receipt immediately.

8.

1. All complaints/grievances received in the prescribed format will be entered into the RDCC website by the concerned officer for redressal on the same day.
2. The complaints/grievance can be also registered through RDCC through telephone or through web.
3. All records related to complaints/grievance which are made orally or in writing shall be maintained electronically at RDCC using templates developed.
4. Complaints/grievance received in the form of letters to the Government will be entered in the prescribed template by appropriate officers designated by Commissioner, Rural Development and District Program Coordinator.
5. Grievances received during the Social Audit of MGNREGS are transferred to RDCC for redressal.
6. All complaints/grievances registered are transferred to RDCC for redressal by appropriate officer as per the guidelines and rules defined herewith.
7. Grievances and complaints/grievances with respect to MGNREGS Telangana may be lodged by any person who is a beneficiary or directly involved in program implementation or any member of civil society or adult person with an intent to bring the misuse of entitlements as envisaged in act is brought to the notice of the State Government.
8. Name and personal information of the Complainant shall be kept confidential and protected.

Contd. Page. 5.

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4.    Redressal of Complaints/ grievances:

1. As prescribed under section 23(6) of the Act and section 24 of the Scheme, all redressal of complaints/grievances will be carried out through CGRMS.nThrough CGRMS and RDCC, the redressal of complaints/ grievances is facilitated.
2. CGRMS and RDCC System and Mechanism – MGNREGS TELANGANA:
   1. All forms of complaints/ grievances shall be registered at RD Call Centre.
   2. The Complaint & Grievance Redressal Management System (CGRMS) uses RDCC platform for registering, redressing and monitoring all forms of complaints/grievances.
   3. The data management and flow will be maintained in on line web portal of
   4. A unique ID is generated for every registered complaint/grievance
3. Rural Development Call Centre :
   1. this call Centre works every day from 8-00 AM to 8-00 PM except on National Holidays.
   2. this call Centre executives receive, register and forwards the grievances to authorities concerned.
   3. After registration, the complaint/grievance is automatically sent to the respective redressal officer through Web and SMS by CGRMS through RDCC.
4. To ensure quality and timely redressal, the State Program Coordinator, MGNREGS shall issue notification for officers to redress the complaints/grievances at Mandal, Cluster, District and State Levels for redressal.
5. the following four (4) levels of officers are designated for redressal and escalation depending on the nature and category of the complaint/grievance for effective disposal.
   1. Level-1: Redressal Officer is Program Officer, MGNREGS at Mandal Level.
   2. Level-2: Assistant Project Director, MGNREGS at Cluster Level.
   3. Level-3: Addl. DPC, MGNREGS at District Level.
   4. Level-4: State Program Coordinator, MGNREGS at State Level.
6. Implementation: Complaint/grievance that falls within the jurisdiction of Level-1 officer, including any complaints/grievances concerning the implementation of the Act by a Gram Panchayat, shall be disposed off by the Program Officer (PO) within seven (7) days.
7. Corruption: In case a complaint/grievance relates to matter involving corruption, financial irregularities, fraudulent practices the concerned complaints/grievances shall be disposed off under the guidance and instruction of C.V.O., M.G.N.R.E.G.S, Rural Development, Government of Telangana shall be disposed within (30) days.
8. Criminal offences:If a complaint/grievance concerns other violations of the Indian Penal Code (IPC) (such as any form of intimidation, violence or discrimination), the Programme Officer shall be responsible for conducting a preliminary enquiry completed within seven (7) working days, helping the complainant to file an FIR and ensuring that the matter is promptly dealt with by the appropriate authorities.
9. Failure to dispose:Failure to dispose off a complaint/grievance within the prescribed time will be considered as contravention of the Act by the redressal officer, punishable under section 25 of the Act. Complaints/grievances against such failure can be lodged with the Appellate Authority.
10. Fines:While disposing off any ‘reference’ or appeal, if the Appellate Authority finds any person guilty of contravention under section 25 of the Act, it shall impose a fine which may extend to Rs. 1,000.
11. Ombudsmen: Where, in disposing off the complaint/grievance, the PO finds that there has been a violation of the law attracting penalties, or where the complainant so desires, a complaint/grievance shall be lodged with the district Ombudsman, who will dispose it off for levying penalties as per section 25 of the Act and the relevant rules and instructions relating to the officer of the Chief Vigilance Office.

Contd. Page. 6.

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5.    Escalation of redressal:

1. If the complaint/grievance is not redressed within the stipulated time of seven (7) working days, the complaint/grievance shall be escalated to higher levels for taking action on the redressal of the complaint/grievance by the concerned officer.
2. If the complaint/ grievance redressed is not approved of the redressal at Level-1 and Level-2, the complaint/grievance automatically escalates to the District Level Officer, i.e. Level-3 officer for taking action on the redressal by the concerned officer.
3. If the district level officer does not approve the redressed complaint/grievance similarly, it automatically escalates to the State Level Officer, i.e. Level-4 officer for taking action on the redressal by the concerned officer.

6.    Satisfaction of the complainant:

1. Satisfaction of the complainant will be of prime concern. So, if not satisfied with the redressal remark/ follow up action taken by the concerned officer the complainant can register his/her complaint/ grievance again with the earlier registered ID and also can register a new complaint/grievance with following the same process.
2. State Program Coordinator, District Program Coordinator, Chief Vigilance Officer can resend the complaint/grievance back to the officer if she/he feels that complaint/grievance is not redressed properly.

7.    Appeals:

1. Appeals by the complainants against the orders of the Programme Officer will lie with the District Program Coordinator, or the State Program Coordinator / Commissioner Rural Development.
2. Disposal of appeals:
   1. The Appellate Authority shall be responsible for disposing off the appeals made by a complainant and “references” made by the Programme Officers.
   2. Based on an appeal or “reference”, the Appellate Authority shall issue a charge sheet and give an opportunity for hearing to the person concerned. All appeals and references shall be disposed off within one month.
   3. Due process: While disposing off an appeal or reference the Appellate Authority shall follow due process, including, giving an opportunity to hear to both the complainant and the person against whom the complaint/grievance is being made.

8.   Monitoring and Review Meetings:

1. To ensure quality, timely disposal of complaints/grievances, monthly review meetings and monitoring mechanisms shall be conducted at all levels.
2. The Cluster Assistant Project Director (Asst. PD), District Complaint/Grievance Redressal Officers and State Complaint/ Grievance Redressal Officers shall monitor timely disposal of complaints/grievances and quality of redressal.
3. The Cluster Assistant Project Director (Asst. PD) shall ensure a detailed online closure report for each one of the complaint/grievance.
4. Mandal Level: On every third Wednesday a review and monitoring of complaint/grievance redressal shall be carried out by the Programme Officer, MGNREGS.
5. District Level: A review meeting of action taken and pendency of redressal on 3rd week of every month shall be carried out by the Additional District Programme Coordinators (Addl. DPCs)/District Rural Development Officer (DRDO) of District Rural Development Agency (DRDA). And selected ‘Telangana NGOs Alliance (TSNA) shall take part in the review meeting.
6. The DPC/District Collector shall be hold a review meeting on 3rd week of every month with the concerned officers for effective reddressal of complaints/grievances within the stipulated time and provide action points for the redressal officers,
7. State Level: Review shall be carried out by Commissioner Rural Development on fourth week of every month wherein the quality of redressal, actions taken on erring officials, improving the CGRMS and RDCC reach out and policy matters shall be taken up.
8. The Grievance Redressal (GR) audit shall be randomly scrutinized during regular social audit

Contd. Page. 7.

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9.    Reporting, Status and Action taken:

1. The Complainant shall be sent a closure report with remarks of redressal officer comments signed by the State Program Coordinator / Commissioner Rural Development.
2. Information leaflets will be sent to the Gram Panchayat on action taken on the complaint/grievance.
3. Monthly reports on the progress of complaint/grievance redressal of every mandal are prepared by RDCC.
4. Annual reports are published on the redressal mechanisms and action taken by the Department.

10.   Information and Publishing of Grievance Mechanism:

1. The Commissioner, Rural Development shall issue the detailed guidelines to the field functionaries from time to time and shall take steps in propagating the complaint/grievance redressal mechanism on continuous basis for effective implementation of the scheme.

5.   A copy of this order is available on the internet and can be accessed at the address http://goir.telangana.gov.in/

(BY ORDER AND IN THE NAME OF THE GOVERNOR OF TELANGANA)

VIKAS RAJ

PRINCIPAL SECRETARY TO GOVERNMENT(FAC)

Contd. Page. 8.

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To
The Commissioner, Rural Development, Telangana, Hyderabad.
The Director, SSAAT, O/o Commissioner, RD, Telangana, Hyderabad.
All the District Collectors and DPC, MGNREGS 30 Districts through CRD. All the District Rural Development Officers of DRDAs & Addl. DPC, MGNREGS 30 Districts through CRD.
All the Chief Executive Officers, ZPs & Addl.DPC, MGNREGS 30 Districts through CRD.
All the Project Officer, ITDA and Addl.DPCs of Eturu Nagaram (Warangal), Bhadrachalam (Khammam), Utnoor (Adilabad), ITDA(PTG-Chenchu) Areas, Mannanoor through CRD.
Copy to:
The Prl. Secretary, Finance (W&P) Dept., Telangana, Hyderabad.
The Prl. Secretary, Irrigation (I&CAD), Telangana., Hyderabad.
The Prl. Secretary, Tribal Welfare Dept., Telangana, Hyderabad.
The Prl.Secretary, Women Development and Child welfare, Telangana, Hyderabad
The Prl. Secretary, R&B, Telangana, Hyderabad.
The Prl. Secretary, EFS&T Dept., Telangana, Hyderabad.
The Prl. Chief Conservator of Forests, Telangana, Hyderabad.
The Chief Executive Officer, SERP, Telangana, Hyderabad.
The Commissioner, Panchayat Raj, Telangana, Hyderabad
The CEO, TSIPARD, Rajendranagar, Hyderabad.
The Commissioner, Tribal Welfare, Telangana, Hyderabad.
The Engineer-in-Chief, Panchayat Raj Dept., Telangana, Hyderabad
The Engineer-in-Chief, Irrigation Dept., Telangana, Hyderabad
The Chief Engineer, Tribal Welfare, Telangana, Hyderabad
The Spl. Officers of MGNREGS-Telangana Districts, Telangana, Hyd., through CRD The Secretary, MGNREG Council, Telangana, Hyderabad
The Superintending Engineers of Panchayat Raj of MGNREGS - Telangana Districts through CRD.
The Superintending Engineers of Irrigation Dept., of MGNREGS- Telangana Districts through CRD.
The PS to Minister (PR&RD), Telangana, Hyderabad
The PS to Minister (TW), Telangana, Hyderabad
The PS to Secretary to Hon’ble CM, Telangana, Hyderabad
The PS to CS & Spl.CS (PR&RD), Govt of Telangana, Hyderabad The PR&RD (Gen) Dept., (2 copies)
The Law (C) Department, Telangana State Secretariat, Hyderabad.
SF/SC.

//FORWARDED::BY ORDER//

SECTION OFFICER

Contd. Page. 9.

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(Annexure to G.O.Ms.No.40 , PR&RD (RD) Department, Dt:13-06-2017)

Annexure-I
(Under Rule 3)
Government of Telangana
Complaint & Grievance Redressal Management System (CGRMS)

COMPLAINT LOGGING FORM

1. Name(*):______________Father/mother/Spouse Name(*):__________
2. Date of Birth:___________Age(*):__________
3. Gender (*Male/Female):__________
4. Caste:__________________Sub-Caste:___________
5. Contact Number(*):_____________________
6. Address(*):House Number:___________Street Name______________
7. Village__________GP____________Mandal__________District_____
8. Job Card Number (for MGNREGS worker): ________ _____ ______
9. ID of Citizen Proof (If not an NREGS worker, please give the Voter card/Passport Number/Ration Card Number/Aadhar card No.):_______
10. Type of Complaint Registered (Voice, Web, Others):_______________
11. Nature of Complaint/grievance(*)
    1. Entitlements of Wage Seeker: Applying for Job card, Not issuing Job cards, Not opening of accounts in banks and post Office, demand for work application are not accepted, demand receipt not issued for our application, demand application submitted for work, but work not allotted, not accepting application for providing works, Not opening works, Not giving pay slips, Not providing work site facilities; Individual House Hold Latrines, and Others.
    2. Work Related: Measurements not taken, less wages, Lands not taken for development, Telanganaku Haritha Haaram, Horticulture and Plantations and others.
    3. Payments through Postal Dept: Non enrolment of the biometric system, Delay in payments (weeks), Non Payment of wages, corruption by Customer Service Provider (CSP), Branch Post Office (BPO) or any other, Others-any payment related by Postal Department.
    4. Payments (Wages, Material, Horticulture, Plantation): Denying payments, delay payments, non-payment, and any others.
    5. Other Payments Issues:Postal Payments, Denial of Payments, Others.
    6. Corruption: All corruption related issues.
    7. Social Audit: Complaints/grievances on social audit teams.
    8. Disability: Disability issues in MGNREGS.
    9. Convergence Departments: Tribal Welfare Department, Panchayat Raj Department works, Forest Department Works and others.
    10. Other issues (like social discrimination, gender bias, gender based violence during work, selection of work, payments etc.)
12. 12. Details of Complaint/grievance:________________________________ (P.T.O)
13. 13. Whether the complaint/grievance was lodged earlier Yes/No _________
14. 14. If Yes, what was the action taken? Give details (date, complaint registration number, to which the complaint/grievance was registered, against whom the complaint/grievance was registered): ________________________

Contd. Page. 10.

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Acknowledgement>

Receipt for complaints / grievances under MGNREGS Complaint and Grievance Redressal Rules, 2017.

Received from Sri/Smt________________ Complainant of Village__________, Gram Panchayat________ Mandal_____________ District__________a grievance/ complaint, relating to ____________________________________under MGNREGS for redressal.

Signature of Designated Official
Designation;
Seal:
Date:

Seal of Office
Date:

//FORWARDED::BY ORDER//

SECTION OFFICER

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Telangana Rural Development Service Rules – Amendment – Orders

GOVERNMENT OF TELANGANA
ABSTRACT

Public Services – Telangana Rural Development Service Rules – Amendment – Notification - Orders - Issued.

PANCHAYAT RAJ & RURAL DEVELOPMENT (RD.I) DEPARTMENT

G.O.Ms.No. 66

Dated: 31-12-2019

Read the following:-

1. G.O.Ms.No.1, PR & RD (RD.II) Department, Dt:01-01-2011.
2. Telangana Adaption of Laws order 2016 issued in G.O.Ms. No.45, LAW (F) Department, Dt:01-06-2016.
3. From the Director, Rural Development, Telangana, Hyderabad, Lr.No.634/RD/Admn-HOD/2016, Dt:21-05-2016.
4. From Commissioner, Rural Development, Telangana, Hyderabad, Lr.No.634/RD/Admn-HOD/2016, Dt.26-02-2019.

*****

ORDER :

The Telangana Rural Development Service Rules were issued in the G.O 1st read above governing various posts sanctioned in the State cadre to the Commissionerate of Rural Development, Hyderabad. The Director and the Commissioner, Rural Development, Telangana, Hyderabad in their letters third and fourth read above have requested to amend Class-B in rule 3 of the said rules i.e., method of appointment to the post of Chief Accounts Officer for administrative convenience.

2.   Government after careful examination of the matter hereby decided to amend the Telangana Rural Development Service Rules suitably.

3.    Accordingly, the following notification will be published in the Extraordinary issue of the Telangana Gazette dated:06-01-2020.

4.    This order is available and can be accessed at http://goir.telangana.gov.in/

NOTIFICATION

In exercise of the powers conferred by the proviso to Article 309 of the Constitution of India and of all other powers here unto enabling, the Governor of Telangana, hereby makes the following amendment to the Telangana Rural Development Service Rules issued in G.O.Ms.No.1, PR&RD (RD.II) Department, dated:01-01-2011, and as adapted to the State of Telangana vide Notification issued in G.O.Ms.No.45, LAW (F) Department, dated:01-06-2016:-

(P.T.O)

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AMENDMENT

In the said rules, in rule 3, in the Table thereunder, in Class-B for the entries at Sl. No.2, the following shall be substituted, namely:-

Para 3, Class –B

Sl. No.	Category	Method of Appointment	Appointing Authority
2.	Cat.2: Chief Accounts Officer	By Transfer on tenure basis from Panchayat Raj & Rural Development Department as per the Telangana PR&RD Service Rules, 2007 and by transfer on promotion from the post of Assistant Directors (Class-D) of the Rural Development Department.	Commissioner, Rural Development

(BY ORDER AND IN THE NAME OF THE GOVERNOR OF TELANGANA)

VIKAS RAJ

PRINCIPAL SECRETARY TO GOVERNMENT

To
The Commissioner of Printing Stationery & Stores Purchase (Printing Wing), Hyderabad for publication in the next issue of Telangana Gazette.
Copy to To:
The Commissioner, Panchayat Raj & Rural Development, Telangana, Hyderabad.
The Commissioner, Panchayat Raj & Rural Employment, Telangana, Hyderabad.
The Finance & Planning Department, Telangana Secretariat, Hyderabad.
The General Administration (Services.F) Department,Telangana Secretariat, Hyderabad.
The Secretary, Telangana State Public Services Commission, Hyderabad (w.e) (10 copies of record)
The Law (F) Department, Telangana, Hyderabad.
The Accountant General, Telangana, Hyderabad
The Director of Treasuries & Accounts, Telangana, Hyderabad.
The Pay & Accounts Officer, Telangana, Hyderabad.
SC/SF.

//FORWARDED::BY ORDER//

SECTION OFFICER

Pages: 1 2

Telangana State Building Permission Approval and Self-Certification System (TSbPASS) Rules, 2020

GOVERNMENT OF TELANGANA
ABSTRACT

Municipal Administration and Urban Development-Telangana State Building Permission Approval and Self-Certification System (TSbPASS) Rules, 2020- Orders— Issued.

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MUNICIPAL ADMINISTRATION AND URBAN DEVELOPMENT (Plg.lll) DEPARTMENT

G.0.Ms.No.201.

Dated: 16.11.2020.

Read the following:

1. Telangana Municipalities Act, 2019 (Act No.11 of 2019).
2. TSbPASS ACT, 2020(Act 12 of 2020).

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ORDER:

Government vide Act No.11 of 2019 enacted the Telangana Municipalities Act, 2019 which is applicable to Municipalities and Municipal Corporations in the State other than Greater Hyderabad Municipal Corporation. The Government vide Act No. 12 of 2020 enacted the Telangana State Building Permission Approval and Self Certification System (TSbPASS) Act., 2020. In the above Acts, provisions are made for approval of Layouts / Building permissions in a transparent and time bound manner through on-line and strict enforcement against unauthorised developments/constructions. In pursuance of the same. for strict implementation of the various provisions related to Layout / Building approval and enforcement, the Government of Telangana hereby issue the following Rules in exercise of the powers conferred by Section 172, 174, 175, 176, 177, 178, 180 and 238 of the Telangana Municipalities Act, 2019 (Act No. 11 0f2019) and Section 28 (1) of TSbPASS Act, 2020 (Act 12 of 2020).

Accordingly, the following notification shall be published in an Extra-Ordinary Issue of the Telangana Gazette.

NOTIFICATION

In exercise of the powers conferred by Section 172, 174, 175, 176, 177, 178 ,180 and 238 of the Telangana Municipalities Act, 2019 (Act No. 11 of 2019) and Section 28 (1) of TSbPASS Act, 2020 (Act 12 of 2020) the Governor of Telangana hereby makes the following Rules :-

1.  Short Title, Extent And Commencement:

1. These rules may be called “Telangana State Building Permission Approval and Self-Certification System (TSbPASS) Rules, 2020".
2. These Rules are applicable to all Municipalities and Municipal Corporations in the State except Greater Hyderabad Municipal Corporation.
3. These rules shall come into force with effect from the date of publication of notification in the Telangana Gazette.

2.  Definitions : In these rules unless the context otherwise requires:

1. “Act” means the “TSbPASS Act., 2020 (Act 12 of 2020)".
2. “Acknowledgement” means the acknowledgement issued under these rules.
3. “Application Form” means the online form for submission of application for Certificate of registration / instant building approval / Building permission / approval.
4. “Check List” means the list as prescribed in the application under these rules.
5. "Collector" means the District Collector of the concerned District.
6. “Local Authority / Urban Local Body” means any Municipality , Municipal Corporation, established by Law.
7. ‘District Level TSbPASS Committee” is the District Level Committee Constituted by the Government under the provisions of TSbPASS Act, 2020.
8. ‘Fee Receipts” means online payment receipt or the original challan receipts issued by the Government Treasury as a proof of payment or demand drafts issued by a Scheduled Commercial Bank.
9. "Form for informing deemed approval” means the format (including online) in which the deemed approval issued
10. "Register of Applications” means the Register prescribed in these rules in which the details of the applications are entered.
11. "Section” means a Section of the Act
12. "Time Limit" moans the number of working days within which a decision has to be taken by the concerned Municipality/ Municipal Corporation or any line Dopartment involved in granting NOCs/clearances, from the date of receipt of application

Contd. 2.

:: 2 ::

3.  Administrative Setup at District Level:

1. Constitution of District Level TSbPASS Committee:

   District Level TSbPASS Committee for each District is constituted with the following Officials: -

   i.	District Collector	:	Chairman.
   ii.	Additional Collector (Local Bodies)/ Joint Collector (wherever Additional Collector ULB is not there)	:	Member Convener
   iii	Commissioner of Police / Superintendent of Police	:	Member
   iv.	Commissioner of Concerned Urban Local Body	:	Member
   v.	Superintending Engineer/ Executive Engineer R&B Dept.,	:	Member
   vi.	Superintending Engineer/Executive Engineer of Irrigation Dept.,	:	Member
   vii.	District Fire Officer	:	Member
   viii,	Any other officer as may be nominated by the Chairman	:	Member

   The District level TSbPASS Committee shall exercise the following powers and functions:

   1. Monitoring and reviewing in District performance with respect to clearances and permissions in all ULBs within the District.
   2. Monitoring the disposal of all applications received under TSbPASS
   3. (c) Monitoring the complaints received from the citizens and their redressal by all the line Department / Agencies involved in issuing Building permissions or clearances.
   4. Keeping record of dashboard and MIS reports pertaining to all applications with respect to building permissions.
   5. Review of rejected cases / reasons for delay in approvals and ensuring disposals of applications in stipulated time period as per the provisions of Act, Building rules and prescribed procedures.
   6. Reporting to Government with respect to Status / pendency of applications received under TSbPASS.
   7. Constituting the Post of Verification Teams by drawing the Officials from Town Planning Section of concerned Municipality / Municipal Corporation and any other officer from other Departments as decided by the District Collector to conduct post verification of title aspects, technical aspects, site verification and violations if any., with reference to the information furnished by the applicant at the time of obtaining building permission through online. The Post Verification Teams shall upload the remarks through online in the prescribed proforma within 15 days from the date of registration / instant approval as the case may be. If required, the Post Verification Teams may take the assistance of any local Revenue / Municipal officials. If no violations / discrepancies reported by the post verification teams, no further action should be taken on the building permission obtained through registration / instant approval. In case of any mis-representation or false statements, action shall be taken as per the provisions of Telangana Municipalities Act, 2019 and TSbPASS Act 2020 which includes cancellation of permission, levy of penalty, demolition or taking over or sealing of property without any notice besides cancelling the License of License Technical Personnel (LTP), imprisonment upto three years and forfeiting the mortgaged plots in case of layout or mortgaged built up area in case of buildings. Depending on the number of applications required number of teams for post verification may be constituted to ensure that the post verification is done in prescribed time limit.
   8. Managing the activities of Post Verification Teams.
   9. Constituting required number of enforcement teams duly evaluating the requirements depending on the quantum of construction activity in the Municipalities/ Municipal Corporations in the District.
   10. The District level TSbPASS Committee shall meet twice in a month preferably first & third week or alternatively second & fourth week of every month as decided by the Chairman of the Committee.

Contd. 3.

:: 3 ::

(2) Constitution of District Task Force and their Functions:

The District Level TSbPASS Committee constituted under these Rules will act as a District Task Force (DTF) at District level to detect and monitor the unauthorized constructions, unauthorized layouts and take timely enforcement action.
The Task Force at District Level (DTF) shall excercise following powers and functions.

1. DTF shall constitute required number of Enforcement Teams, drawing officals Revenue/ Police/Fire services / R&B Departments or outsource for taking up demolitions based on the quantum of unlawful buildings / layouts. The demolition squads constituted by DTF are deemed to be have been authorized by the concerned local authority for taking up demolition of any unlawful building / layout.
2. Required vehicles, man power, equipment for demolition of unauthorized developments/ Layouts shall be provided to demolish squads. They shall also be provided with tabs/cameras to take proper photographs and videos before and after demolitions, as evidence to defend in case of any future legal issues.
3. The DTF shall receive complaints on unlawful buildings through manually and through TSbPASS portal, grievances, call centers, Mobile app, Twitter and emails etc,
4. The DTF shall conduct wide publicity and awareness regarding new building permission rules and constitution of DTF and their job description.
5. The complaints shall be examined within 3 days by DTF and site inspection to be carried out through Enforcement teams/Post Verification team and where ever required demolition shall be taken up through demolition squads without notice.
6. The DTF shall ensure proper estimation of expenditure for demolition and plan for recovery of same from the concerned owner.
7. Before starting the demolition or sealing of unlawful buildings / constructions /developments, a panchanama shall be conducted duly recording the stage of construction, details of permission if any, violations and proposed action under proper photography and videography. A copy of panchanama (In Annexure) prepared in this regard shall be handed over to owner of the building with proper acknowledgement.
8. DTF shall inform the Registration Authority giving all the details of unauthorized constructions/layouts so as to include them in the prohibitory register and shall also inform the concerned Electricity / Water supply departments not to give any service connection of temporary or permanent to the respective unauthorized building / layout.
9. In case of Constructions/Buildings if any portions thereof remain un-demolished, the premises shall be sealed to avoid any accidents.
10. The DTF shall have random inspections and review at least once in 15 days on enforcement actions.
11. The DTF shall also seek the information from all Municipalities / Municipal Corporations on unlawfull developments/buildings and complaints received by them on unauthorized constructions.
12. In special circumstances like if the owner / occupier of the unauthorized is obstructing or in case of frequent violators the DTF may also ensure levy Penalty upto 25% of value of the land / three years of imprisonment after taking proper Photographs / Video and Panchanama.

Contd. 4.

:: 4 ::

4.  Constitution of State Level Committee: State Level Committee is constituted with the following Officials:

i.	The Principal Secretary MA&UD Department	:	Chairman
ii.	Commissioner and Director of Municipal Administration	:	Member-Convener
iii.	Member Secretary, Telangana State Pollution Control Board	:	Member
iv.	Secretary to Chief Commissioner, Land Administration	:	Member
v.	Commissioner, P.R & R.D.	:	Member
vi.	Director General Disaster Response & Fire Services	:	Member
vii.	Engineer in Chief, Irrigation and CAD	:	Member
viii.	Engineer in Chief, Roads and Buildings	:	Member
ix.	Director of Town and Country Planning	:	Member
x.	Chief Information Officer TSbPASS	:	Member
xi.	OSD TSbPASS Chasing Cell	:	Member
xii.	Any other member as may be nominated by the Chairman	:	Special Invitee

The State Level Committee shall exercise the following powers and functions:

1. Monitoring and reviewing Departmental performance with respect to clearances / permissions and issue necessary instructions to the District Level TSbPASS Committee / ULBs to expedite the approvals under TSbPASS.
2. Review the functioning of the District Level TSbPASS Committees, District Task Force (DTF), PMU & Chasing Cell.
3. The State Level Committee shall meet at least once in three months.

5.  Constitution of State Level Nodal Agency:

1. IThe Commissioner and Director of Municipal Administration shall be the Nodal Agency at the State Level for implementation of TSbPASS to coordinate with District Collectors, Members of TSbPASS Committee and to provide necessary logistic support / secretarial support / administrative clearances for implementation of TSbPASS.
2. The Director of Town & Country Planning shall provide all technical support in respect of Software development, Technical guidance etc., for implementation of TSbPASS.

6.  Project Monitoring Unit :

1. "Project Monitoring Unit (PMU) is constituted with the following officials:
   1. Town planning officials
   2. Staff from NIUM Hyderabad (Nation Institute of Urban Management Team
   3. Representatives from TSbPASS Software Development Team
2. The PMU is assigned with the following functions
   1. PMU shall provide hand-holding support in terms of e-services and any specific requirement of the State Level Committee/Nodal Agency / District Level TSbPASS Committee for implementation of TSbPASS across the State of Telangana
   2. The PMU shall provide hand-holding support in terms of e-services all line departments and ULB's on day to day basis for disposal of applications received under TSbPASS.

Contd. 5.

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7.  Chasing Cell :

1. The Chasing Cell at State Level under the control of Principal Secretary MA& UD is constituted with the following officials:
   1. Officials from the Town Planning Department / NIUM Hyderabad
   2. Officials drawn from other Departments like Industries Department who have earlier worked in Chasing Cells.
   3. Representative from TSbPASS Software Development Team.
2. The Chasing Cell is assigned with the following functions:
   1. The Chasing Cell shall follow-up with the all line departments officials on day to day basis for disposal of applications received under TSbPASS with in prescribed time periods and shall send alerts to the concerned officials/agencies to avoid delays.
   2. Preparing and providing status reports on applications received under TSbPASS to the TSbPASS Committees / State Level Committee / Nodal Agencies.
   3. Provide effective facilitation to implement “Right to Clearance’
   4. Address all issues and operational challengers reported by user groups and public in accessing and processing TS-bPASS applications.
   5. Identify process constraints at various stages of setting up of new building and layout permissions, occupancy and enforcement module operations etc., and make recommendations for streamlining.
   6. Monitoring the compliance of officers and applicants to various rules.
   7. Document the best practices across the Globe and provide high quality inputs in policy and practice to Telanagna state.
   8. Any other job as assigned from time to time towards effective implementations of Telangana State Building Permissions Approvals and Self—Certification System (TS-bPASS).
   9. Monitoring central support services/System.

8.  Process of Scrutiny for Applications Under TSbPASS:

1. Building permissions will be done in 3 categories:
   1. Upto to 75 sq yds (63 sq mts) and height upto 7mts  -(Instant Registration)
   2. Above 75 sq yds and upto 600 sq yds(500 sq.mts)  --Instant Approval)
   3. Above 600 sq yds (500 sq mts)    --(Single Window)
2. For Building Permission in plot size upto 75 Sq. Yds (63 Sq. Mts)and Height up to 7 mts (parking floor if provided is excluded from the height) — No Bilding permission is required for construction of Individual Residential Building with a height upto 7 Mts., (i.e. Ground + First Floor) (parking floor if provided excluded from the height). Instead of building permission an instant Builging Registration will be issued.

1	Permission	Not Required. Only Registration. Registration Certificate will be issued instantly
2	Submission of Plan	Not Required
3	Fee	Rs.1 Only which can be paid at the time of Property Tax
4	Document to uploaded	Owner ship documents, GIS location of the site
5	Mortagage of 10% built up area	Not required
6	Occupancy Certificate	Not required

The above facility is not applicable if the site/plot of bigger than 75 Sq. yds (63 Sq.mts) is subdivided for this purpose.

Contd. 6.

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9.  How to file an application under TSbPASS

1. The applicant shall register his intention to construct the building through one of the following means.
   1. TSbPASS website,
   2. TSbPASS mobile apps,
   3. Mee Seva Center,
   4. Citizen Services Center located in respective local body.
2. The applicant shall fill the application in online and upload the ownership documents along with the link documents of the site at the time of Registration.
3. The applicant shall self-certify the size of the Plot and Number of Floors (i.e. Ground or Ground + First Floor) to be constructed by submitting the Form of Self-Certification online.
4. The applicant shall ensure complying of the provisions of the Master Plan, Detailed Planning Scheme, and Local Area Plan and Building Rules.
5. As soon as applicant uploads the required documents the registration certificate will be generated.
6. The District Level TSbPASS Committee shall review all the instant online generated permissions and shall ensure that the post verification is done by the post-verification teams within 10 days of receipt of the Application and shall submit their recommendations into the web based Online Approval system within 15 days of receipt of the Application.
7. The Construction shall not be commenced within 15 days from the date of online registration
8. No Completion Certificate or Occupancy Certificate is required:
   1. For Individual Residential Buildings in plot area up to 75 sq yds (63 sq.mts) and height upto 7 mts (ground plus one floor).
   2. For Individual Residential Buildings in plot area above 75 Sq yds (63 Sq.mtrs and up to 240 sq yds (200 sq.mts) and height upto 7 mts Occupancy Certificate is not required. However the applicant shall inform the completion of building.
9. The onus to ensure authenticity of Self Certification and compliance with the self-certification lies with the applicant, who shall be held personally accountable and liable for punishment in case of false declaration / misrepresentation, if any.
10. The misrepresentation and false declaration is liable for punishment which includes imprisonment up to 3 years, levy of penalty which may extend to 25% of the value of land or value of land and building as fixed by the Registration Dept., or Demolition or taking over or sealing of property without issuing any notice as per section 177 and 180 of the Telangana Municipalities Act 2019, duly recording the misrepresentations & false declarations
11. LRS approval / Layout approval shall not be insisted for instant registration
12. Exemption from obtaining building permission under the above Rule is not applicable for plots falling in restricted areas viz Government or Prohibited or Disputed lands, Municipal lands. Layout Open spaces, sites earmarked for Parks /Playgrounds/buffer zone, shikam land / FTL of any water body as per Master Plan.

Contd. 7.

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10.  Individual Residential buildings in plot size above 75 sq yds to 600 sq yds(500 sq.mts) and height up to 10 mts (parking floor provided excluded from the height)(Ground + 2 Floors) — Instant online approval.

1	Permission	Instant approval after filling up the application and uploading all documents
2	Submission of Plan	Optional
3	Fee	To be paid online
4	Document to uploaded	Owner ship documents. GIS location of the site.
5	Mortgage of 10% built up area.	Not required for Buildings of height upto 7 mts and plot area upto 200 Sq mts. Required for Buildings of height above 7 mts and plot area above 200 Sq mts.
6	Occupancy Certificate	(a) For Individual Residential Buildings in plot area up to 75 sq yds (63 sq mts) and height upto 7 mts (ground plus one floor) Occupancy Certificate is not required (b) For Individual Residential Buildings in plot area above 75 Sq yds (63 Sq mtrs and up to 240 sq.yds (200 sq mts) and height upto 7 mts Occupancy Certificate is not required. However the applicant shall inform the completion of building.

The applicants shall comply with the following conditions for availing Instant Online approval.

1. The applicant shall submit proposals online through TSbPASS website / TSbPASS mobile app / Meeseva Center with a Self-Certification as prescribed along with the prescribed documents and payment of prescribed fee.
2. The proposal shall be in conformity with the land use, zoning regulations of the sanctioned Master Plan and building rules.
3. The Applicant shall submit an Undertaking stating that if the actual construction is made in violation of building permission, the same is liable for demolition without issuing any notice.
4. The applicant is required to mortgage 10% of total built up area in any floor (other than parking floor) as the case may be to the Municipality by way of registered deed as prescribed, before release of permission. The individual residential buildings in plots up to 200 sq.mts with height up to 7 Mts area exempted from the mortgage clause. The mortgage will be released after issue of occupancy certificate.
5. The Instant Approval system based on Self-Certification is not applicable for plots falling in unauthorized layouts and restricted areas.
6. Upon uploading all required documents, mortgage deed (wherever required) and payment of fee the building permit order shall be generated online instantly.
7. The District Level TSbPASS Committee shall review all the instant online generated permissions and shall ensure that the post verification is done by the post-verification teams within 15 days of receipt of the Application and shall submit their recommendations into the web based Online Approval system within 15 days of receipt of the Application.
8. The onus to ensure authenticity of Self Certification and compliance with the self-certification lies with the applicant, who shall be held personally accountable and liable for punishment in case of false decleration/ misreprentation, if any.
9. The misrepresentation and false declaration is liable for punishment which includes imprisionment up to 3 years, levy of penalty which may extend to 25% of the value of land or value of land and building as fixed by the Registration Department, or Demoliion or taking over or sealing of property without issuing any notice as per the provisions of Telangana Municiplaties Act 2019, duly recording the misrepresentations & false declarations.
10. The Construction shall not be commenced within 15 dyas from the date of instant approval.

Contd. 8.

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11.  Buildings of plot size above 500 Sq.Mts or height above 10.0Mts and all non-residential buildings irrespective of plot size and height of the building.- Single window approval.

1.	Permission	Single window approval in 21 days
2.	Submission of Plan	Compulsory
3.	Fee	To be paid online
4.	Document to uploaded	all documents as prescribed in the application form
5.	Mortgage of 10% built up area	Required
6.	Occupancy Certificate	Required

1. Common/Application form shall be submitted ONLINE in the TS-bPASS web portal with all requisite documents and fee. The online application has to be submitted with all requisite documents as prescribed. The online system shall not accept the application unless all such documents are submitted.
2. As soon as the online application along with required documents is received in TSbPASS portal it will be sent online to the Scrutiny Officer and to other line department / agencies from which NOCs / clearances are required such as Irrigation / Revenue Department / Fire Services Department / Traffic Police / Pollution Control Board / SEIAA / Airport authority etc,.
3. The line Departments and scrutiny officers shall examine the proposal and communicate shortfalls or incompleteness or cases where further information or clarification required if any to the applicant within 10 days from the date of application.
4. Application for building permission accompanied by all valid and required required documents shall be cleared in 21 days and fee intimation letter shall be issued online. The applicant shall pay the fee within 30 days from the date of fee intimation letter and shall comply the conditions mentioned in the fee letter. If the fee is not paid within 30 days an interest @12% per annum shall be charged for the delay period. Once the fee is paid and registered mortgage is uploaded and all other conditions precedent for release of plans are complied with by applicant, approval shall be issued online within 48 hours.
5. The applicant shall commence the construction within 6 months from the date of issue of building permission and shall complete the same in 3 years in case of non-high rise buildings and 5 years in case of high rise buildings.
6. If no order is issued on the building application within 21 sa hi application, the permission will be “deemed” to have been approved and permission proceedings shall be auto generated in online portal.
7. The permission issued under deemed clause can be revoked by the Competent Authority within 21 days from the date of deemed approval if it is found that deemed approval has been obtained by misrepresentation of the facts or false statements, and / or against the building rules, regulations and Master Plan land use provisions

Contd. 9.

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12.  Issue of Occupancy Certificate :

1. For Individual Residential Buildings in plot area up to 75 sq yds (63 sq.mts) and height upto 7 mts (ground plus one floor), Occupancy Certificate is not required.
2. For Individual Residential Buildings in plot area above 75 Sq yds (63 Sq. mts up to 240 sq yds (200 sg.mts) and height upto 7 mts, Occupancy Certificate is not required. However the applicant shall inform the completion of building.
3. For residential buildings in plots of above 240 sq yds (200 sq mts) and upto 600 sq yds (500 sq mts) and buildings of height above 7 mts, Occupancy Certificate will be issued instantly, based on the Self-Certification submitted by the Owner or Builder in the prescribed proforma duly attested by the Licensed Technical Personnel, certifying that the building has been constructed as per the sanctioned approval. The post verification will be completed within 15 days from the date of issue of instant OC proceedings and mortgaged portion shall be released immediately after post verification.
4. Occupancy certificates is mandatory for High rise buildings and Residential buildings in plots of 500 square meters and above and all non-residential buildings in plots irrespective of size of plot. The applicant shall submit application online with Self-Certification in the prescribed proforma duly attested by the Licensed Technical Personnel that the building has been constructed as per the sanctioned approval and as per Rules. After verification by the Scrutiny officer, approval / rejection shall be given within 15 days from the date of receipt of application.
5. The onus to ensure authenticity of self-declaration and compliance with the Self-Certification for issuance of occupancy certificate under self-certification lies on the Owner. Applicant and Licensed Technical Personnel and they shall be held personally responsible and accountable in case of false declaration and will be liable for punishment as per the provisions of Telangana Municipalities Act 2019 and TSbPASS Act 2020.
6. In case of any change of use of the building after issue of building permission or occupancy certificate, the owner shall submit revised proposal to competent authority and obtain prior approval for the change of use of building as per rules and regulations in force.

13.  User Charges: The applicants shall pay the user charges as prescribed below (online payment only) and these charges are subject to revision by the Government from time to time. The user charges so collected shall be accrued in an escrow account, to be maintained by the State Level Nodal Agency and will be used for meeting the expenses for implementation of TSbPASS. The other fees and charges shall be directly transferred online to the concerned ULB / Line Departments.

TABLE-III

S.No.	Plot area	User charges
1.	Upto 75 sq.yds ( 63 sq.mts)	Nil
2.	Above 63 sq.mts and up 200 sq.mts	Rs.1000
3.	Above 200 sq.mts and up to 500 sq.mts	Rs.2500
4.	Above 500 sg.mts and up to 1000 sq.mts	Rs.5000
5.	Above 1000 sq.mts and up to 2000 sq.mts	Rs.10,000
6.	Above 2000 sq.mts and upto 4000 Sq. mts	Rs.20,000
7.	Above 4000 sg. mts	Rs.50,000

Contd. 10.

:: 10 ::

14.  Process flow for line Departments / Agencies for Clearances required for granting Building Permissions / Layout Approvals:

1. The line Departments will examine the application and communicate the shortfall within 10 working days from the date of receiving application.
2. The citizen will respond to the Department within 30 days from the date of shortfall received.
3. The Department shall ensure provision of clearance within the time-limit.
4. In case of exceeding of time limit in provision of clearance, the application will be considered as deemed to be approved.
5. If the concerned Department fails to give a decision on the request for information within 10 days and clearance within the prescribed time limit from the date of receipt of application, the concerned Officer in the Department shall be levied a penalty.
6. The Head of the Department of respective Department will be responsible for ensuring the provision of information, communicating shortfalls within time limit, responding to the shortfalls, provision of clearance within prescribed time limit.

15.  Time limits for processing and disposal of applications for issue of NOCs / Clearances with respect to various Departments is as indicated below

Sl. No.	NOCs / Clearance	Department / Agency	Time Limits
1	Land Use Certificate as per Master Plan	Metropolitan Commissioner, HMDA	3 Days.
2	NOC for Petrol Bunk, Multiplex & Theatres	District Collector / Commissioner of Police (Traffic)	14 Days
3	Water feasibility certificate	Managing Director, HMWS&SB	7 Days
4	Provisional Fire NOC	DG, Telangana State Disaster Response & Fire Services Department	14 Days
5	LCC Proceedings as per Telangana Non-Agriculture Land Assessment Act 2006	Revenue	14 Days
6	NOC if the site is located nearby water bodies within 200 Mts. from the Boundary of the River / LAKE / Pound / Cheruvu / Kunta	Irrigation Department	10 Days
7	NOC if the site is located nearby water bodies within 200 Mts. from the Boundary of the River / LAKE / Pound / Cheruvu / Kunta	Revenue	10 Days
8	Environmental Clearance Certificate for all Building & Construction projects having built up area more than 20,000 Sq.Mts., and land development (Layouts), Town Ships & Area Development projects covering an area above 50 Ha.	Member Secretary, Telangana State Pollution Control Board / State Environmental Impact ays Assessment Authority (SEIAA)	14 Days
9.	NOC in case of sites in the vicinity of Water Pipe line / Oil / Gas Pipe line if any	HMWSSB / Mission Bhagheeratha / Concerned Oil / Gas Company	7 Days
10.	NOC in case of sites located within a distance up to 100 Mts. From protected Monuments as notified under archaeological monuments and ancient sites are remains Act 1955	State Archaeological Department	10 Days
11.	NOC in case of sites located within the vicinity of any Heritage Structure notified as per the respective law, the prior clearance from the concerned Authority (Heritage Conservation Committee) shall be obtained.	Heritage Connservation Committee	10 Days
12	NOC for cutting of Trees	Farest Department / Excise Department	7 days
13	Airport Authority of India (AAI)	Airport Authority of India (AAI)	Instant
14	National Monument Authority (NMA)	National Monument Authority (NMA)	Instant
15	Technical clearance / remarks as per Building Rules 2012	Regional Deputy Director of Town Planning / Director of Town and Country Planning	7 days

Contd. 11.

:: 11 ::

16.  Clearances through online by other line departments / agencies:

1. Irrigation Department:
   1. Application shall be referred to Irrigation Department if there is water body/Nala/ Water course in vicinity of the site with reference to G.O.Ms.No.168 M.A & U.D. Department, dated. 07-04-2012 ( at a distance of 200 mts for lakes / rivers and 50 mts for Nalas)
   2. The irrigation Department shall examine and report either shortfall or clearance within the respective time limits.
   3. No building / development activity shall be allowed in the bed of water bodies like river or nala and in the Full Tank Level(FTL) of any lake, pond, cheru or kunta / shikam lands. Unless an Level and other stated, the area and the Full Tank Level (FTL) of a Lake / Kunta shall reckoned as measured and as certified by the Irrigation Department and Revenue Department.
   4. The above water bodies and courses shall be maintained as Recreational/ Green Buffer Zone and no building activity shall be carried out within
      1. 50m from the boundary of the River outside the Municipal Corporation/ Municipality limits and 50m with in the limits. The boundary of the river shall be as fixed and certified by the Irrigation and Revenue Department.
      2. 30m from the FTL boundary of lakes/ Tanks/ Kuntas of area 10 Ha and above.
      3. iii. 9m from the FTL boundary of Lakes / Tanks / Kuntas of area less than 10Ha / shikam lands;
      4. 9m from the defined boundary of Canal, Vagu, Nala, Storm Water Drain of width more than 10m.
      5. 2m from the defined boundary of Canal, Vagu, Nala, Storm Water Drain of width up to 10m.
   5. Unless and otherwise specified in the Master Plan / Zonal Development Plan.
      1. In case of (d)(i) &(ii) above, the buffer zone may be utilized for road / Promenade of minimum 12m width, wherever feasible.
      2. The above buffer zone to be left may be reckoned as part of tot lot or organized open space and not for setback requirements
2. Railways Department:
   In case of site abutting to Railway property NOC from Railway Authorities need not to be insisted. However it will be the responsibility of the applicants to leave 30 mts buffer (which may also include road) from the railway property as prescribed by the Railway Authority in their rules.
3. Revenue Department:
   1. Application shall be referred to the Additional Collector (Revenue) / Joint Collector if there is a Water body within the vicinity of 200 mts of the proposed site.
   2. The applications pertaining to lands falling in Government Lands/ULC lands will be referred to District Collector / Additional Collector for remarks.
   3. Application without NALA certificate shall be referred to RDO concerned for issue of NALA conversion Certificate as per Land Conversion Assessment Act-2006.
   4. The Competent Authority shall examine and report either shortfall or clearance within the respective time limits.

Contd. 12.

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(14) Fire Services Department:

1. Application shall be referred to Director General State Disaster and Fire Services Department or his authorized officer, if the height of the building is or higher than 18 mts for residential buildings, 15 mts and above for commercial buildings (including parking floor if provided) and buildings of public congregation like Educational buildings, Cinema theatre, Function Halls and Other Assembly buildings on plot area of 500 Sqmts and above or of height 6.00 mts and above.
2. The Fire Services Department shall examine and report either shortfall or clearance within the respective time limits.

(5) Airport Authority of India:

1. Application where the site proposed for building / layout is falling in Airport Development area and in the funnel zone shall be referred to Airport Authority of India.
2. All the buildings of height more than 18 mts shall be referred to Airport Authority of India (including parking floor if provided).
3. The Airport Authority of India shall examine and report either shortfall or clearance within the respective time limits.
4. Irrespective of their distance from the aerodrome, even beyond 22km limit from the Aerodrome Reference Point, no radio masts or similar installation exceeding 152m in height shall be erected except with the prior clearance from Civil Aviation Authorities.
5. For building activity within the Restricted Zone / Air Funnel Zone near the airport, necessary clearance from the concerned Airport Authority shall be obtained.

(6) Forest Department & Excise Department:

1. Application shall be referred to Forest Department if felling of income generating trees is required for the development.
2. Application shall be referred to Excise Department if felling of taddy trees is required for the development.
3. The Forest Department/ Excise De partment shall examine and report either shortfall or clearance within the re spective time limits

(7) State Environmental Impact Assessment Authority (SEIAA)

1. Proposal exceeding 20,000 sq.mts of built-up area in case of buildings/ 50 hectares and above in case of layouts shall be referred to the State Pollution Control Board for clearance from State Environment Impact Assessment Authority.
2. The State Pollution Control Board shall examine and report either shortfall or clearance within the respective time limits.

(8) Heritage Structures

1. In case of Sites located within the distance up to 100m from protected monuments as notified under Archeological Monuments and Ancient Sites and Remains Act 1955 and as amended no construction is allowed.
2. For the Sites located within distance of above 100m and up to 200m from the protected monuments, the construction is allowed only after obtaining prior permission from the National Monument Authority.
3. For the Sites located within the vicinity of any notified Heritage Structure, prior clearance from the concerned Authority shall be obtained.

(9) No Objection Certificate from Commissioner of Police (Traffic):

Proposals for construction of cinema theaters/ multiplexes shall be referred to Commissioner of Police (Traffic) for issue of necessary NOC. The Commissioner of Police Traffic shall examine and report either shortfall or clearance within the respective time limits.

(10)Clearance from Joint Collector / Additional Collector:

Proposals for establishment of petrol filling stations shall be referred to Joint Collector for necessary clearance who shall examine and report either shortfall or clearance within the respective time limits.

Contd. 13.

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17.  Notifying of clearances where the provision of deemed approval shall apply:

1. The provision of deemed approval shall be applicable to all applications for which clearances / NOCs were not issued by the respective departments / agencies within the time limits prescribed, provided these applications are complete in all aspects and there are no further information/query pending and where the delay in granting approval is held up for want of clearances from agencies/Departments/institutions other than those of the State Government.
2. If no order is issued on the building / Layout application within the time limit prescribed, then the approval will be deemed to have been issued.
3. The TS-bPASS approval Proceedings so issued to the layouts and building proposals after the prescribed time limits has lapsed is binding on all concerned Departments.
4. The permission issued under deemed clause can be revoked by the Competent Authority within 21 days from the date of deemed approval if it is found that deemed approval has been obtained by misrepresentation of the facts or false statements, and/or against the building rules, regulations and Master Plan land use provisions under Sub Section (11) of Section 6 of the Act.

18.  Right to Clearances & Grievance redressal under TSbPASS:

1. The applicant has the right to ask for approval or seek explanation for the delay in approvals, if they are not issued within time limit as prescribed and where clearances are not pending with agencies other than the State Government. It will be incumbent upon the Concerned Department/Officer concerned to answer for such delays and respective Head of Departments shall be accountable for timely processing.
2. The applicant seeking information on the reasons for delay in approval shall make a request in writing/online to the Nodal Agency.
3. The nodal Agency shall seek a report from the concerned Department within 2 working days. The concerned Department shall either process immediately or furnish proper reason for delay within the next 5 working days from the date of reciept of the notice.

19.   Penalty for delay in scrutiny and post verification; The delay shall be calculated by the system

1. If the concerned Department fails to examine and give a decision / approval on the TSbPASS application within the prescribed time limit then the delay shall be calculated automatically by the system and the penalty shall be levied on the concerned officer responsible for the delay.
2. In all such cases, a penalty of Rs.1000/- (Rupees one thousand only) for each day till relevant decision is given or reason for delay in approval is furnished. However, the total amount of such penalty shall not exceed Rs.25,000/- (Rupees Twenty-Five Thousand only) and all cases, where penalty exceeds this said amount shall be reported to State Level Committee. The penalty is subject to revision by Government from time to time.

Contd. 14.

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20.   Penalty for misrepresentation of the facts:

The onus to ensure authenticity of Self-Declaration and compliance with a Self- Certification lies with the owner, applicant and License Technical Personnel. He /She will be held personally responsible and accountable in case of false declaration, the applicant and the License Technical Personnel will be liable for ; punishment which includes imprisonment up to three years; levy of penalty as may be decided by the TSbPASS Committee; demolition or taking over or sealing of the property without any notice as per the provisions of Telangana Municipalities Act 2019 and TSbPASS Act 2020 besides cancelling the licenses of License Technical Personnel (LTP) and forfeiting the mortgaged built-up area.

(BY ORDER AND IN THE NAME OF THE GOVERNOR OF TELANGANA)

ARVIND KUMAR

PRINCIPAL SECRETARY TO GOVERNMENT

To,
The Commissioner and Director, Printing, Stationery and Stores Purchase Telangana Hyderabad (in duplicate, with a request to publish the Notification in the Extraordinary Gazette of Telangana and furnish 200 copies to Government)
The Metropolitan Commissioner, Hyderabad Metropolitan Development Authority, Hyderabad.
The Commissioner, Greater Hyderabad Municipal Corporation, Hyderabad
The Director of Municipal Administration, Hyderabad, Telangana State. The Commissioner, Panchayat Raj Department
The Commissioner and Inspector General of Registration and Stamps, Hyderabad
The Director of Town and Country Planning, Telangana. Hyderabad
The Vice Chairmen of all Urban Development Authorities in the State
The Commissioners of all Municipal Corporations/ Municipalities in the State of Telangana - through CDMA.
All District Collectors
All Gram Panchayats in the State of Telangana (through Commissioner, Panchayat Raj)
All Departments of Secretariat
All Heads of Department.
The Director General of Fire Services.
The Chairperson, Telangana Transco.
The Managing Director, H.M.W.S&S.B, Hyderabad.
The Engineer in Chief (Public Health) Hyderabad.
The Managing Director, Telangana Housing Board.
The Law (A) Dept.,
Copy to:
The Principal Secretary (N) to Chief Minister.
The P.S. to Chief Secretary to Government
The OSD to Minister( MA & UD Department).
The OSD to Minister (PR & RD Department)
S.F/IS.C

//FORWARDED ::BY:: ORDER//

SECTION OFFICER.

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